This is a translation of the original Portuguese text. If there is any difference between the versions, the Portuguese version prevails.
This policy explains, in plain language, what personal data ScaleCode processes when you visit scalecode.com.br, contact us or sign up to receive our content. It follows Brazil’s General Data Protection Law (Law No. 13,709/2018, the “LGPD”).
1. Who is responsible for your data
The data controller is SCALE CODE SERVICOS DE TECNOLOGIA LTDA, registered under Brazilian company number (CNPJ) 66.993.255/0001-00, based in Campina Grande, Paraíba, Brazil (“ScaleCode” or “we”).
For any privacy matter, including contacting our data protection officer, write to contato@scalecode.com.br.
2. What data we collect
We only collect what each situation requires:
- Signing up for our content: the name and email address you enter in the sign-up form.
- Contact form: your name, company (optional), email address and the message you write. This form doesn’t store anything on our servers: it puts the message together and opens WhatsApp, and you decide whether to send it.
- Contacting us directly on WhatsApp or by email: your phone number or email address, your display name and the content of the conversation.
- Technical access data: IP address, date and time, pages visited, browser and device type. These logs are generated automatically by the site’s hosting provider for security and operational purposes.
We don’t ask for sensitive data (such as health, religion, political opinions or biometrics), and we ask you not to send it through the forms.
3. Why we use your data and on what legal basis
| Purpose | Data | Legal basis (LGPD) |
|---|---|---|
| Sending our content by email | Name and email | Consent (art. 7, I) |
| Replying to messages and preparing assessments and proposals | Contact details and message | Steps prior to a contract, at your request (art. 7, V) |
| Keeping the site secure and running, and preventing fraud and abuse | Technical access data | Legitimate interest (art. 7, IX) |
| Meeting legal obligations and exercising rights in legal proceedings | The data needed in each case | Legal obligation (art. 7, II) and regular exercise of rights (art. 7, VI) |
We don’t sell personal data, and we don’t make automated decisions about you based on it.
4. Cookies and browser storage
The site doesn’t use advertising cookies or third-party analytics tools. We only use items needed for the site to work:
| Name | Type | Purpose | Duration |
|---|---|---|---|
lead_captured | Cookie | Remembers that you’ve already signed up, so the invitation isn’t shown again | 12 months |
lead_dismissed | Cookie | Remembers that you closed the sign-up invitation | 14 days |
sc-theme | Local storage | Saves your light or dark theme preference | Until you clear your browser data |
You can delete these items at any time in your browser settings. Fonts and all other site files are served from our own domain. If we ever start using analytics or advertising tools, we’ll update this policy first.
5. Who we share data with
We only share data with providers that help us run the site and talk to you, and only as much as needed:
- Netlify, Inc. (United States): website hosting and processing of the sign-up form.
- Mailchimp, by Intuit Inc. (United States): sending emails to subscribers.
- WhatsApp, by Meta Platforms: when you choose to talk to us on WhatsApp, the conversation is also subject to WhatsApp’s own terms and privacy policy.
- Email provider: to receive and answer messages sent to our address.
We may also share data with public authorities when required by law or by court order.
6. International data transfers
Some of these providers store data outside Brazil, mainly in the United States. In these cases, transfers rely on the mechanisms set out in article 33 of the LGPD, such as contractual clauses requiring the provider to ensure a level of protection compatible with Brazilian law.
7. How long we keep data
- Email list: until you unsubscribe. After that, we may keep only a record of the unsubscription, so we don’t send anything else.
- Conversations and proposals: for as long as needed to handle your request and, if it becomes a contract, for the periods required by civil and tax law.
- Access logs: for the period set by the hosting provider and as required by law.
When data is no longer needed, we delete or anonymize it.
8. Your rights
Under the LGPD (art. 18), you may at any time:
- confirm whether we process your data and access it;
- correct incomplete, inaccurate or outdated data;
- request anonymization, blocking or deletion of data that is unnecessary, excessive or processed unlawfully;
- request portability of your data to another provider;
- request deletion of data processed based on your consent;
- find out who we share your data with;
- learn that you can refuse consent and what happens if you do;
- withdraw your consent;
- object to processing carried out on another legal basis if it breaches the law.
To exercise any of these rights, write to contato@scalecode.com.br with the subject “Privacy”. We may ask for some information to confirm your identity. We reply within 15 days. To leave the email list, just click the unsubscribe link at the bottom of any message.
If you believe your rights haven’t been respected, you can also file a complaint with Brazil’s National Data Protection Authority (ANPD) at gov.br/anpd.
9. Security
We use encrypted connections (HTTPS) across the whole site, limit who can access data and choose providers with good security practices. No system is completely immune to failure. If an incident occurs that could pose a significant risk or harm to you, we’ll notify you and the ANPD, as the law requires.
10. Children and teenagers
The site is aimed at businesses and professionals. We don’t knowingly collect data from anyone under 18.
11. Visitors from the European Union
If you are in the European Economic Area, the General Data Protection Regulation (GDPR) may also apply. In that case, the equivalent legal bases are consent (art. 6(1)(a)), steps taken at your request before entering into a contract (art. 6(1)(b)), compliance with a legal obligation (art. 6(1)(c)) and legitimate interests (art. 6(1)(f)). You have the rights of access, rectification, erasure, restriction of processing, data portability and objection, and you can lodge a complaint with the data protection authority in your country. International transfers follow the safeguards required by the GDPR.
12. Changes to this policy
We may update this policy to reflect changes to the site or the law. The date of the last update appears at the top of the page. If a change is significant, we’ll announce it here and, if you’re on our list, by email as well.
13. Contact
SCALE CODE SERVICOS DE TECNOLOGIA LTDA
CNPJ 66.993.255/0001-00
Campina Grande, Paraíba, Brazil
Email: contato@scalecode.com.br